Help Center & FAQ
Frequently Asked Questions
Everything you need to know about our international holiday packages, consular visa consultancy, air ticketing, and flexible payment options.
General (1 Questions)
You can browse our curated packages, click "Request This Tour" or "Start Inquiry", fill in your expected travel dates and passenger details, or directly message us on WhatsApp. Our dedicated travel consultant will contact you within 2 hours with quotation options.
Visa (1 Questions)
Visa approvals are subject to the sole discretion of the respective embassy or immigration authority. While embassy processing fees are generally non-refundable per embassy policies, our expert team reviews every document beforehand to maximize your chances of approval.
Ticketing (1 Questions)
Navigate to our Air Ticketing page, submit your origin, destination, preferred dates, and cabin class. Our ticketing desk searches across GDS systems (Amadeus, Sabre) and low-cost carriers to provide you with the most competitive fare quotes.
Tour (1 Questions)
Yes! All our tour packages can be customized. You can add extra days, upgrade to 5-star hotels, request private vehicles, or add specific theme park tickets by submitting a customized tour request.
Booking (1 Questions)
We accept bank transfers to our corporate accounts (City Bank, BRAC Bank, Eastern Bank), bKash/Nagad merchant payments, and direct cash payments at our Mirpur office.
Still Have More Questions?
Our dedicated travel consultants and visa specialists are here to guide you every step of the way.